JV
Janelle V
1 reviews | Active since May 2013
29 Jan 2024, 07:45
Frogfoot Fibre
I moved into a new house on Thursday. I informed my fibre provider two weeks ago and they informed Frogfoot. My fibre connection has still not been transferred to the new house, and it's been 5 days. I am spending a lot of money on data and because I partly work from home, I have not been able to complete important tasks. It is urgent that my fibre connection is moved to my house.
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Frogfoot Fibre's replyOfficial
29 Jan 2024, 07:47Hi, Janelle .
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply29 Jan 2024, 07:47
Official
Hi, Janelle .
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot