RG
Renier G

1 reviews | Active since Jun 2020

19 Dec 2024, 19:56

Frogfoot False Advertising

Let's start with this is utter ****... avoid them by all costs!

We have according to speedtest.net a 90mb download and 60mb upload fibre line through Webafrica. But do you think I can stream a video through Netflix without it buffering, or watch twitch or youtube without buffering?

After numerous customer support calls and whatsapps, plus a new router, multiple resets and restarts the problem persists. A 90mb fibre line and I can't have date night with my wife.

You know what is the cherry on top, this ****ing **** show of a company has monopoly in my complex. This is false advertising and waste of my time and money. I pay them on time every month to get a faulty line, are you joking me? My money is not faulty every month, it gets paid in full. I expect a full 90mb line.

If anyone knows of a way to get rid of Frogfoot in my complex then please reach out. I am on the brink of starting a petition to work these ****ers out.

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Replies (3)
Frogfoot Fibre
Frogfoot Fibre's reply19 Dec 2024, 19:59
Official
Hi, Renier.  Thank you for your inquiry. Kindly note that we have escalated your inquiry. We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. Please take note that we will not reply on Hellopeter. Kind Regards, Frogfoot 
RG
Renier G's update19 Dec 2024, 20:12
Reviewer Update
Thank you for reaching out. I hope this gets sorted out for good.
Frogfoot Fibre
Frogfoot Fibre's reply20 Dec 2024, 07:04
Official
Will stay in touch.