CB
Carol B
1 reviews | Active since May 2024
07 May 2024, 23:18
FROGFOOT: extremely UNRELIABLE Fibre connectivity!
Abysmal service. The line dropped (DISCONNECTED!!!) for 2 hours yesterday and 20 minutes today. In the last year it has consistently deteriorated. No signs of improvement. Which means that, in 2 days this week, I lost R850 of business and not to mention my reputation is suffering. My online work is suffering because of constant issues with Frogfoot. NEVER buy or rent a property using Frogfoot because if you need to have reliable, consistent Fibre, you will regret it. Previously I lived in a property using Vumatel and never had any connection problems at all! Frogfoot is unreliable and inconsistent.
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Replies (1)Frogfoot Fibre's replyOfficial
08 May 2024, 07:03Hi, Carol.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply08 May 2024, 07:03
Official
Hi, Carol.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
