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Robert A
1 reviews | Active since Oct 2022
01 Apr 2025, 16:02
Frogfoot down AGAIN!
Been without Fiber since 07:18 yesterday Frogfoot adamant that the issue is with the ISP. ISP sent technicians to the complex and all the units tested showing that there was no signal from Frogfoot. As basically either Frogfoot doesn't know what they are doing or they are blatantly lying to customers!
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Replies (2)0
Replies (2)
Frogfoot Fibre's replyOfficial
01 Apr 2025, 16:06Hi Robert.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply01 Apr 2025, 16:06
Official
Hi Robert.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
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Robert A's updateReviewer Update
01 Apr 2025, 17:28FEEDBACK is a big issue with Frogfoot. They keep promising to give feedback but THEY NEVER DO!!!!
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Robert A's update01 Apr 2025, 17:28
Reviewer Update
FEEDBACK is a big issue with Frogfoot. They keep promising to give feedback but THEY NEVER DO!!!!