1 reviews | Active since Oct 2016

27 Dec 2024, 08:19

Frogfoot Dissapoints Again

Frogfoot Fibre disappoints once again. I have been without internet for the last six days. The frustrating part is that you can not contact them directly. You need to go through your service provider. My service provider can't even account for Frogfoot's unreachable, unexplainable incompetency. The only option I have is to wait for Frogfoot to come through. Not even my service provider can tell me when this will end. If you do have a choice of Internet services, avoid Frogfoot. Troubleshooting is a nightmare.

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply27 Dec 2024, 08:21
Official
Hi, Louis.  
Thank you for your inquiry. 
Kindly note that we have escalated your inquiry. 
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. 
Please take note that we will not reply on Hellopeter. 
Kind Regards, 
Frogfoot