MF
Mihlali F

1 reviews | Active since Nov 2021

21 Nov 2021, 18:50

FrogFoot Disaster

I am only giving it 1 star because giving it 0 is not possible. I have been having issues with frogfoot since the 10th of November when they had scheduled maintenance in my area. After that I have been having issues every 2 days. If the wifi itself is not working then the Ethernet is having issues. I work online, I need my internet stable all the time, I am at the brink of losing my job due to the fiber I’m receiving from frogfoot. I am not getting what I am paying for and I am highly dissatisfied. Every 2 days it’s something. There was a point where everyday at 11pm my internet would stop working randomly. I have been calling and sending emails and all I receive back are maintenance messages. I am fed up!

0
Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply21 Nov 2021, 19:22
Official
Good day, Mihlali

Thank you for your enquiry.

Kindly note that we have escalated your enquiry.

We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.

Please take note that we will not reply on Hellopeter.

Kind Regards,

Frogfoot