JB
Jason B
1 reviews | Active since Dec 2015
23 Aug 2019, 11:12
Frogfoot damages paving without repair
Frogfoot has installed their infrastructure underneath my driveway after which they simply replaced the bricks randomly and unevenly without filling in with cement. Once I made contact to complain they sent an inspector who photographed the botched job only to hear nothing back. Not very clever annoying the very people you are trying to sell your product to.
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Replies (2)
Frogfoot Fibre's replyOfficial
23 Aug 2019, 13:51Hi Jason, we apologise for the inconvenience caused. Please can you send me a private message with your physical address and contact details so I can escalate this?
Frogfoot Fibre's reply23 Aug 2019, 13:51
Official
Hi Jason, we apologise for the inconvenience caused. Please can you send me a private message with your physical address and contact details so I can escalate this?
JB
Jason B's updateReviewer Update
06 Oct 2019, 09:09After a private message with the Frogfoot representative, they did an extremely poor repair job. Instead of cementing in the bricks as with the original surrounding bricks, they have simply poured in brown sand that has become dislodged. Wish I could post a photo.
I sent a private message to complain about the poor quality of the job more than 2 weeks ago without a reply.
I sent a private message to complain about the poor quality of the job more than 2 weeks ago without a reply.
JB
Jason B's update06 Oct 2019, 09:09
Reviewer Update
After a private message with the Frogfoot representative, they did an extremely poor repair job. Instead of cementing in the bricks as with the original surrounding bricks, they have simply poured in brown sand that has become dislodged. Wish I could post a photo.
I sent a private message to complain about the poor quality of the job more than 2 weeks ago without a reply.
I sent a private message to complain about the poor quality of the job more than 2 weeks ago without a reply.