AP
Andrew P
1 reviews | Active since Jul 2017
19 Jan 2024, 08:47
Frogfoot continue to FAIL in fixing their problems
As a follow on from Ginny P comments yesterday I can confirm that after 70 hours down they have still not fixed the problem. Its clear that they either do not understand what the ISP is telling them is the problem and do not have the skills or they cannot be bothered to do their job? Either way they are pathetic. Having closed (alleged fixed the ticket 3 times) I am sat still without connectivity.
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Replies (1)Frogfoot Fibre's replyOfficial
19 Jan 2024, 08:48 Hi, Andrew.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply19 Jan 2024, 08:48
Official
Hi, Andrew.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
