AP
Andrew P

1 reviews | Active since Jul 2017

19 Jan 2024, 08:47

Frogfoot continue to FAIL in fixing their problems

As a follow on from Ginny P comments yesterday I can confirm that after 70 hours down they have still not fixed the problem. Its clear that they either do not understand what the ISP is telling them is the problem and do not have the skills or they cannot be bothered to do their job? Either way they are pathetic. Having closed (alleged fixed the ticket 3 times) I am sat still without connectivity.

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply19 Jan 2024, 08:48
Official
 Hi, Andrew.  
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards, 
Frogfoot