SN
S'mangele Ntuli
1 reviews | Active since Jan 2024
09 Feb 2026, 08:04
Frogfoot ****
I've had frogfoot for 3year via Vodacom then stopped using my fibre line when I wanted to resumelast year with a different network they came to check their line found out its damaged & the workers confirmed it was the previous installers that damaged it due to the damaged area.
Frogfoot refused to fix it and still expected me to pay more money for a fibre line mind you my house more than the "free" 30m you get. Utterly ridiculous and don't use them anymore.
Helpful (0)
Replies (1)0
Replies (1)
Frogfoot Fibre's replyOfficial
10 Feb 2026, 07:34Good day , S'mangele.
We tried reaching out to you but to no avail, then you did advise us you do not require a call and that is duly noted.
We’re sorry to hear about the frustration caused by the fibre line damage and the outcome of the assessment.
Your feedback has been noted and will be shared with the relevant teams.
We wish you all the best going forward.
We’re sorry to hear about the frustration caused by the fibre line damage and the outcome of the assessment.
Your feedback has been noted and will be shared with the relevant teams.
We wish you all the best going forward.
Frogfoot Fibre's reply10 Feb 2026, 07:34
Official
Good day , S'mangele.
We tried reaching out to you but to no avail, then you did advise us you do not require a call and that is duly noted.
We’re sorry to hear about the frustration caused by the fibre line damage and the outcome of the assessment.
Your feedback has been noted and will be shared with the relevant teams.
We wish you all the best going forward.
We’re sorry to hear about the frustration caused by the fibre line damage and the outcome of the assessment.
Your feedback has been noted and will be shared with the relevant teams.
We wish you all the best going forward.