RM
Raymond M
1 reviews | Active since Oct 2022
12 Jun 2024, 18:21
Frogfoot bad service
For 3 days I've been without Internet. Three times a day I've been reported the problem to Afrihost. They've assist me from there side as much as possible as they could. They have logged a fault with Frogfoot and Frogfoot closes the log without solving the problem.
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Replies (2)
Frogfoot Fibre's replyOfficial
12 Jun 2024, 19:42 Hi, Raymond,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply12 Jun 2024, 19:42
Official
Hi, Raymond,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
RM
Raymond M's updateReviewer Update
13 Jun 2024, 18:25Just want to thank Frogfoot for the 5 star service after my complaints. Within hours my problem was solved by there technicians come out to my house and replace the faulty part
RM
Raymond M's update13 Jun 2024, 18:25
Reviewer Update
Just want to thank Frogfoot for the 5 star service after my complaints. Within hours my problem was solved by there technicians come out to my house and replace the faulty part