KT
Kgaugelo T
1 reviews | Active since Mar 2021
01 Mar 2022, 11:32
Frogfoot Bad Customer Service no Service at all!!!
Frogfoot Fibre has the worst service I’ve ever experienced as a client and User. I have been without Wi-Fi for 5 days now and no response no feedback Nothing in terms of when my issue will be resolved. I’ve spent 3 weeks without Connection previously because of a similar Fibre issue I had and even then I saw the van in our complex and went straight to the guy and asked for assistance. I’ve missed important interviews and meetings because of their bar service and I’ve spent so much on data already. Their Service is Pathetic!!!!! Frogfoot doesn’t take customer service seriously they might as well shut down!!!!!
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Replies (1)Frogfoot Fibre's replyOfficial
01 Mar 2022, 11:52Good day, Kgaugelo
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply01 Mar 2022, 11:52
Official
Good day, Kgaugelo
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
