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maritzr M

1 reviews | Active since Jul 2017

21 Apr 2022, 20:40

Frogfoot and FH Civils damage property

I requested a fibre installation, they dont do the installation but pay a sub contractor FH CIVILS to install the line. All I expected was a fibre line, the contractor drilled through my main power line, left me without power for the day, costing me a block on my mining operation, equals to 6.1 bitcoins. Apart from that im sitting with a huge hole in my wall, damage my closet cause he didnt have the correct drill bits, and blames me for not showing him where the power line ran in the walls, like yes you idiot I know exactly where every powerline and pipe in the wall is.

After I reported it, not Civils or frogfoot followed up to see how they can repair the damage, civils tried to pay another contractor to do a cheap repair, lucky not all contractors are as cheap as civils and they refused. Still no contact from anyone and I have damage thanks to *********** contractors.

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply21 Apr 2022, 21:48
Official
Good day,  Rikus

Thank you for your enquiry. 

Kindly note that we have escalated your enquiry. 

We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. 

Please take note that we will not reply on Hellopeter. 

Kind Regards, 

Frogfoot