Frogfoot: always lost

App**** for a fibre line 3 May through Afrihost and paid up-front for the month. Twenty-eight days later still no fibre installation. Frogfoot keeps getting our address wrong, even disputing our address. We have provided proof of address, coordinates, verification, over-the-phone explanation, erf number.

What is really upsetting is that they have asked us about 6 times for a photo of our ONT box. We provided a photo the first time - but they don't seem to keep track or accurate records.

If anyone from Frogfoot cares and reads this, call me. It has not helped contacting Afrihost, cause they are waiting on you.

FRG***-CPT-B1