Frogfoot / Afrihost - no accountability!

Frogfoot Fiber (via AFRIHOST) installed fiber 6 months ago, I have had non stop issues with the connection, restarting, rebooting, connecting to laptop, restarting, pulling out wires - like a bottomless cup of BS. Don't you love it when you read the same copy & paste "we will escalate, it is an issue with Fiber, Frogfoot need to fix it, thank you for being in touch, can we help you with anything else, have a great day". So here we are, once again, rinse and repeat. Dealing with a 3rd party to get Frogfoot to fix what they never installed properly in the first place, apparently escalation takes 3 - 5 days (even though you have escalated the issue before).