Frogfoot

So we had a problem with our password for the router we sent emails to frogfoot or vox they didn't respond we called and seemed no one was willing to help us until one day they came during loadshedding they said that they couldn't help us so we told them to comeback tomorrow because loadshedding was neither one of our fault they said we must call or email the company so we did but they never came back so we had to switch to a new WiFi didnt work out well, whoever made it that in Protea Glen the only Fibre we can access is frogfoot really did a number on us because wifi routers are lagging and keeps on buffering the internet speed is very low, what's reliable is Fibre and the people who should have top tire service is dragging their feet to help the customers in need of WiFi because in this day and age everything is wifi and internet we now rely on those things on a daily basis and just to point out not all parts of Protea Glen have the luxury of choosing other Fibre connections us we are forced to go with frogfoot because its the one that is available to us. If that wasn't the case I would have let frogfoot or vox Fibre for something more decent. And also for them to come and fix it now they are charging us alot of money for their mistakes which is not fair at all