AM
Anna-mare Mostert
1 reviews | Active since Aug 2022
15 Aug 2022, 09:49
Frogfoot
We moved away from Telkom WIFI at the beginning of this year. We started a contract for a year with Frogfoot. Very poor service. We are constantly without WIFI , loosing connection up to 3 times in 10 minutes. At least with Telkom we had WIFI. It was slow but it was there. Will NOT RECOMMEND FROGFOOT FOR ANYONE in the Milnerton area. Contacting Mweb does not help either. Always the same answer - load shedding - irrespective whether there is load shedding. You cannot even speak to a technician.
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Frogfoot Fibre's replyOfficial
15 Aug 2022, 10:50Good day,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply15 Aug 2022, 10:50
Official
Good day,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
AM
Anna-mare Mostert's updateReviewer Update
15 Aug 2022, 12:30Hi, Thank you. They have telephoned me and is busy investigating.
AM
Anna-mare Mostert's update15 Aug 2022, 12:30
Reviewer Update
Hi, Thank you. They have telephoned me and is busy investigating.