1 reviews | Active since Oct 2023
Frog foot.. web Africa.. Arizona Civils and rgt connect team
Worst experience ever, bunch of ****s... Have just been getting lies upon lies from the start. Frog foot Fibre including Webafrica, Arizona Civils together with RGT connect team are misleading innocent clients who pay up admin fees and fees them a bunch bs with installation dates..... Promises of installation within 7days. My payment was done on 13th February 2024. Installation promise date 12 March 2024 @ 3pm. Smsed and whatsapped by Charmaine +***0 in the day to confirm installation. At 4.22pm I queried were about of technicians....... Dear Valued Client,
Kindly note that our technicians are still busy on two other sites started early this morning.
They will only be able to attend to your installation on 13/3/2024. We will advise you on the time that they will come to your place for installation.
We do apologise for the inconvenience caused. RGT Connect Team @ 4.52pm from Charmaine.... Is this how they treat their clients???????? To top it up I received this Hi Vimmal Sooknunan, Frogfoot has allocated a Arizona Civils PTY LTD technician for your fibre install 12/03/2024 05:30 PM. Queries: *** ***-T1 and then I receive this.. Hi Vimmal Sooknunan,a Arizona Civils PTY LTD technician for Frogfoot is on-site. Call *** for queries, reference no: FRG***-T1 No technicians turned up...... I wouldn't recommend any services to anyone from above companies...
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
