AO
Amanda O
1 reviews | Active since Sept 2016
04 Sept 2026, 06:12
FROG FOOT USELESS
Never ever contract to Frogfoot utterly useless. Our network has been down since 3 September 12:00 resulting in not being able to pump fuel at our filling station. Frog foot dont even have the decency to advise neither advising in advance they are attending to upgrades or whatever. REFRAIN FROM USING THEM AS YOUR NETWORK SERVICE PROVIDER
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Frogfoot Fibre's replyOfficial
04 Sept 2026, 12:17Good day, Amanda.
We sincerely apologize for the frustration and inconvenience caused by the interruption to your service.
We completely understand how disruptive this would have been, especially given that your business relies heavily on a stable network connection to operate.
We’re pleased to confirm that the issue has now been resolved. However, we acknowledge that the time taken to restore your service fell short of the level of service we aim to provide.
We’re truly sorry for the impact this had on your business, including the additional costs you incurred to stay connected. Your concerns have been noted and will be shared with the relevant teams for further review.
Thank you for your patience while we worked towards restoring your service, and please accept our sincere apologies for the experience.
We sincerely apologize for the frustration and inconvenience caused by the interruption to your service.
We completely understand how disruptive this would have been, especially given that your business relies heavily on a stable network connection to operate.
We’re pleased to confirm that the issue has now been resolved. However, we acknowledge that the time taken to restore your service fell short of the level of service we aim to provide.
We’re truly sorry for the impact this had on your business, including the additional costs you incurred to stay connected. Your concerns have been noted and will be shared with the relevant teams for further review.
Thank you for your patience while we worked towards restoring your service, and please accept our sincere apologies for the experience.
Frogfoot Fibre's reply04 Sept 2026, 12:17
Official
Good day, Amanda.
We sincerely apologize for the frustration and inconvenience caused by the interruption to your service.
We completely understand how disruptive this would have been, especially given that your business relies heavily on a stable network connection to operate.
We’re pleased to confirm that the issue has now been resolved. However, we acknowledge that the time taken to restore your service fell short of the level of service we aim to provide.
We’re truly sorry for the impact this had on your business, including the additional costs you incurred to stay connected. Your concerns have been noted and will be shared with the relevant teams for further review.
Thank you for your patience while we worked towards restoring your service, and please accept our sincere apologies for the experience.
We sincerely apologize for the frustration and inconvenience caused by the interruption to your service.
We completely understand how disruptive this would have been, especially given that your business relies heavily on a stable network connection to operate.
We’re pleased to confirm that the issue has now been resolved. However, we acknowledge that the time taken to restore your service fell short of the level of service we aim to provide.
We’re truly sorry for the impact this had on your business, including the additional costs you incurred to stay connected. Your concerns have been noted and will be shared with the relevant teams for further review.
Thank you for your patience while we worked towards restoring your service, and please accept our sincere apologies for the experience.