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Irene M
1 reviews | Active since Sept 2021
12 Nov 2021, 21:30
Frog Foot U R Gonna Lose Clients Because Of Ur Negligence..
Poor Service From This Company.. My Mother Has Been Calling From Tuesday And Today It's Friday But Still No One Can Assist Us.. 1 Of Your Technician Guys Came Here And Opened Up Whr The Cables R Situated And After He Left Our Fibre Started Giving Us Problems.. The Technician Who Did All This Nonsense Is Gavin And We R Suffering Because He Didn't Even Tell Us What He Was Doing Thr... Now Today A Guy By The Name Of Andrě Came But Apparently Gavin's Damage Could Not Be Fixed By Him As Well.. Even Today We Are Without Fibre
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Replies (2)
Frogfoot Fibre's replyOfficial
12 Nov 2021, 21:52Good day, Irene
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply12 Nov 2021, 21:52
Official
Good day, Irene
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
IM
Irene M's updateReviewer Update
15 Nov 2021, 17:31After 5 days without our home router being connected a Lady by the name of Siyanda managed to assist us nd sent out technicians... Our problem is now solved all thanx to her and Hello Peter.. Gavin made sure that we are live again.. Thank U Siyanda
IM
Irene M's update15 Nov 2021, 17:31
Reviewer Update
After 5 days without our home router being connected a Lady by the name of Siyanda managed to assist us nd sent out technicians... Our problem is now solved all thanx to her and Hello Peter.. Gavin made sure that we are live again.. Thank U Siyanda