AC
Annemari C

1 reviews | Active since Nov 2022

12 Apr 2023, 11:40

Frog foot

Frogfoot fiber they book your appointment for one date with you and then you sit and wait for them to show up just for them to tell you there was a miscommunication your appointment is now on a Saturday. First you had to wait two weeks for your installation to happen now they dont have any record first of your name and adress an then they come with the clever excusse its even going to be longer. South coast fiber service providers can really go and take some Lesson in customer service.

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply12 Apr 2023, 11:41
Official
Good day, 
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards, 
Frogfoot