AK
Aquinetta K
1 reviews | Active since Sept 2020
29 Mar 2022, 12:52
Frog fibre poor service
I app**** for fibre and Frogfoot fibre scheduled an installation day to be 29 March 2022 at 11:30 am .I took time off from work so that when they come for installation they will be someone assiting them in the house .At 10:55 in the installation day i received a watsupp message from their Technician saying he is rescheduling my installation for the 1st of April without even calling me and asking if i will be available on the 1st .
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Frogfoot Fibre's replyOfficial
29 Mar 2022, 13:14 Good day, Aquinetta .
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply29 Mar 2022, 13:14
Official
Good day, Aquinetta .
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot