Forgfoot more like nofoot...

No service i am without wifi for 5 days now my previous ISP is having issues so they handed over to intense broadband i made all the arrangements to move over to intense bb end of December i was told there would be a short amount of down time. Ive paid in full for this month. We have had to call them over 15 times to get nothing but a reply of "eish madam i dont know i cant tell you as im new here" i asked Nemours times to speak to the person training them or a technician but all they tell me is there is no one present with them they learn over the phone....also that most of their seniors are on vacation.....im sitting waiting still headed to day 6 now NO FROGFOOT this is not how you run a company especially when you are providing service to public ofvthis nature if my problem does not get resolved before Tomorrow i will be canceling my line and moving to a different network provider.