CR
Charles R

1 reviews | Active since Jan 2021

10 Oct 2023, 11:32

Fibre Line Service

Frogfoot Fibre are the backbone in my area. They are the most unhelpful uncontactable service around. Finally, they told me to deal with M-Web my service provider. I have been in contact with them four times after at least another 4 attempts. They tell me the problem was solved. It was not even looked at. I am now forced to return to LTE. M-Web whilst very polite were no better.

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Replies (2)
Frogfoot Fibre
Frogfoot Fibre's reply10 Oct 2023, 11:35
Official
Good Robert, Charles. 
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards, 
Frogfoot 
Frogfoot Fibre
Frogfoot Fibre's reply10 Oct 2023, 11:35
Official
 Good day, Charles. 
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards, 
Frogfoot