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Bernard W
1 reviews | Active since May 2011
07 Mar 2025, 07:40
Fibre line down
My fibre line went down yesterday at midday. I called Afihost to log it, they said the line was down and contacted Frogfoot. I escalated it last night again after hearing nothing. This needs to be sorted ASAP - it is a long standing account.
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Frogfoot Fibre's replyOfficial
07 Mar 2025, 07:43Hi Bernard.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply07 Mar 2025, 07:43
Official
Hi Bernard.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot