******* - fibre

Utterly disgusted in the service provided by Frogfoot. In the 3 years of having wifi through them, there are so many times that the service has been unavailable. There is forever an outage and you pay so much for the service, they are so quick to up your line speed and charge you more but never reimburse for the times that it's been off.

Last month I was without fibre for almost 3 days but did they even think to offer a discount? But yet they expect me to contact accounts to fix it. Where is the sense of customer service or experience