YM
Yanga M
1 reviews | Active since Dec 2022
24 Dec 2022, 13:57
Fibre down
Back again to zero. Had internet issues that were only resolved on Tuesday and now my internet is down. My shift starts tomorrow meaning i won't be able to wor again for another week. I'm highly frustrated and being tied into a contract with Frogfoot and Afrihost because of cancellation fees. What an exhausting experience
Helpful (0)
Replies (3)0
Replies (3)
Frogfoot Fibre's replyOfficial
24 Dec 2022, 14:07 Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply24 Dec 2022, 14:07
Official
Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
YM
Yanga M's updateReviewer Update
24 Dec 2022, 14:09Thank you , i will be waiting to hear from your team as I don't know what to do anymore. Every month I pay full amount but atleast half ot the days I struggle with connection
YM
Yanga M's update24 Dec 2022, 14:09
Reviewer Update
Thank you , i will be waiting to hear from your team as I don't know what to do anymore. Every month I pay full amount but atleast half ot the days I struggle with connection
YM
Yanga M's updateReviewer Update
24 Dec 2022, 20:45Fibre is sorted now. All thanks to Philade for going out of her way today, even calling after hours ti ensure we are restored. Truly appreciate her efforts
YM
Yanga M's update24 Dec 2022, 20:45
Reviewer Update
Fibre is sorted now. All thanks to Philade for going out of her way today, even calling after hours ti ensure we are restored. Truly appreciate her efforts