SM
Sibahle M

1 reviews | Active since Sept 2026

16 Sept 2026, 09:01

Every agent I interacted with was polite, patient, and empathetic

Every agent I interacted with was polite, patient, and empathetic. They kept me informed on my ticket's progress instead of leaving me in the dark. Even with a high workload, the agents showed genuine care and ensured the technicians followed through until my service was fully restored

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply16 Sept 2026, 09:13
Official
Hi Sibahle, 

Thank you so much for your thoughtful feedback! We’re delighted to hear that our agents were able to provide you with clear communication, patience, and genuine care throughout the process. 

Kind regards.