CN
Concerned N

1 reviews | Active since Jun 2023

22 Dec 2024, 11:37

Don't make the leap to Frogfoot

**Subject:** Disappointment with Frogfoot Fibre Service

Dear Frogfoot Fibre Team,

I am writing to express my growing disappointment with your service. While I was initially impressed by the quality and reliability of your network, it’s clear that things have taken a turn for the worse.

Over recent months, the service has become increasingly unreliable, with continuous problems occurring from one day to the next. This is not the standard of service I expected from a company that was once great and reliable.

It is incredibly frustrating to deal with frequent disruptions, especially when fibre connectivity is essential for work and daily activities. What makes it worse is the lack of improvement or resolution despite these ongoing issues.

I urge you to address these problems urgently and restore the high-quality service you were once known for. Please let me know how and when you intend to resolve these issues.

Yours sincerely,

0
Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply22 Dec 2024, 17:24
Official
Good day.
Thank you for your inquiry. 
Kindly note that we have escalated your inquiry. 
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. 
Please take note that we will not reply on Hellopeter. 
Kind Regards, 
Frogfoot