Doesn’t work
Doesn’t work. Every time I reboot my router although it shows connected there is no internet connection. Any change to my account and the connection still shows green on ONT and router but there’s no internet connection.
Oh and the installation of the ONT last month was shoddy to say the least. The thing is just left lying on the floor 1 their double sided tape doesn’t work so they just left it
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Frogfoot Fibre's replyOfficial
01 May 2025, 09:00Hi Alun.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply01 May 2025, 09:00
Official
Hi Alun.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot