Do not consider Frogfoot if this is how they treat existing customers

I sent them this email.

Good afternoon

I am extremely upset about the extremely poor service from Frogfoot. You do not deserve a star, unfortunately I could not get away with that

1. We registered a ticket via Cool Ideas to move the infrastructure at 6 Kings Way, Pinelands. 2. However, Frogfoot went to the incorrect address. 3. We had to register another ticket via Cool Ideas. ***. That was 4 weeks ago. Now I have a Complaint Ticket Service Complaint: *** 4. My daughter was recently paralysed after being shot. We have been getting the house ready for her. 5. I phoned Cool Ideas this morning and told them how upset I was with Frogfoot reaction time.

Tell me what makes you think I would stay with you as an ISP. And give you very poor reviews.

Make sure this is changed this afternoon or at least tomorrow morning at the very very very least.

Do you think I am cross. Just wait if you do not react to this email.

Regards,