MS
Mark S
1 reviews | Active since Nov 2009
17 May 2019, 19:05
Dispicble service from FROGFOOT & Vox Telecom
A/c ********** Unfortunately the lack of accountability to service your clients is sadly lacking. I demand a pro rata rebate from the time the service terminated today to the time you resolve the technical breakdown in service delivery & resume service. Due to your and Frogfoots incompetence to resolve the issue, is despicable
Helpful (0)
Replies (1)0
Replies (1)
Frogfoot Fibre's replyOfficial
05 Jun 2019, 14:39Hello Mark,
Thank you for sharing your review.
We sincerely apologise for any inconvenience you may have experienced. Can you please email *** with your details so that our team can investigate from our side. Any internet issues need to be reported to your internet service provider for further assistance.
Regards,
The Frogfoot Team
Thank you for sharing your review.
We sincerely apologise for any inconvenience you may have experienced. Can you please email *** with your details so that our team can investigate from our side. Any internet issues need to be reported to your internet service provider for further assistance.
Regards,
The Frogfoot Team
Frogfoot Fibre's reply05 Jun 2019, 14:39
Official
Hello Mark,
Thank you for sharing your review.
We sincerely apologise for any inconvenience you may have experienced. Can you please email *** with your details so that our team can investigate from our side. Any internet issues need to be reported to your internet service provider for further assistance.
Regards,
The Frogfoot Team
Thank you for sharing your review.
We sincerely apologise for any inconvenience you may have experienced. Can you please email *** with your details so that our team can investigate from our side. Any internet issues need to be reported to your internet service provider for further assistance.
Regards,
The Frogfoot Team