HM
Harvey M
1 reviews | Active since Sept 2018
20 Dec 2021, 15:40
Disaster!!!
Bad service, my fibre stopped working 12th. I reported it to Vodacom, who then reported to Frogfoot its been 9 days and still no response.
Their consultants promise to call you back and they never do. This is by far the worst service I have received from Vodacom and Frogfoot.
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Replies (1)
Frogfoot Fibre's replyOfficial
20 Dec 2021, 17:07Good day, Harvey M
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply20 Dec 2021, 17:07
Official
Good day, Harvey M
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot