NM
Ntuthuko M
1 reviews | Active since Nov 2013
09 May 2023, 13:00
Delays with fixing ONT
Very bad service when you need technicians to fix my ONT.There are delays no one has bothered to help me
Helpful (0)
Replies (2)0
Replies (2)
Frogfoot Fibre's replyOfficial
09 May 2023, 13:05Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply09 May 2023, 13:05
Official
Good day,
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
NM
Ntuthuko M's updateReviewer Update
09 May 2023, 13:20I was told Technician will be in the complex around 12pm, which has not happened and no one has bothered to explain the delays.No technician has bothered to call me.Bare in mind I have not had internet from last week Thursday
NM
Ntuthuko M's update09 May 2023, 13:20
Reviewer Update
I was told Technician will be in the complex around 12pm, which has not happened and no one has bothered to explain the delays.No technician has bothered to call me.Bare in mind I have not had internet from last week Thursday