Delay in installation, waiting until Kingdom come for a servic

I thought maybe its just me, been waiting on Frogfoot long enough for installation and there's a certain proffesional front about them, they apologise and " we will follow up and escalate". Its frustrating to say the least. They claim they tried to call me ONCE, if they did so then why never again tried to call me back? I didn't even get a mis-call, voicemail, they should have at least sms or email to notify thereafter " we want to arrange for fitment". Pathetic service and especially if not so old in a specific area or region. Somebody please give Frogfoot a power electric shock to wake up!!!

This "sorry" thing doesn't help if problem hasn't been solved. Act and we then understand your sorry.

Ow and please ask Vox about customer service might learn a thing or two about a new customer.