CH
Chris H
1 reviews | Active since Apr 2026
09 Apr 2026, 13:11
Customer service
Iv had the worst service you can get from them as they have lie to me in the past two weeks iv lost R12000 as of today because of them and my isp amobia they just don't know how to communicate with a customer at all iv emailed them about 20 times called them just bad service I have my line for 2 days now it's not working brand new line
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Replies (2)
Frogfoot Fibre's replyOfficial
09 Apr 2026, 17:36Hi, Chris.
Thank you for taking our call.
As discussed, your query is with the relevant team and we will provide you with feedback as received.
Our apologies for the inconvenience caused once more.
Thank you for taking our call.
As discussed, your query is with the relevant team and we will provide you with feedback as received.
Our apologies for the inconvenience caused once more.
Frogfoot Fibre's reply09 Apr 2026, 17:36
Official
Hi, Chris.
Thank you for taking our call.
As discussed, your query is with the relevant team and we will provide you with feedback as received.
Our apologies for the inconvenience caused once more.
Thank you for taking our call.
As discussed, your query is with the relevant team and we will provide you with feedback as received.
Our apologies for the inconvenience caused once more.
CH
Chris H's updateReviewer Update
09 Apr 2026, 18:03 Hi that's it takes the frog foot social media 5 minutes to call but it takes frog foot head office hours to respond and sometimes days to get back to a person and still my line is down even though your technician came to my side today
CH
Chris H's update09 Apr 2026, 18:03
Reviewer Update
Hi that's it takes the frog foot social media 5 minutes to call but it takes frog foot head office hours to respond and sometimes days to get back to a person and still my line is down even though your technician came to my side today