MM
Monique M

1 reviews | Active since Feb 2022

06 Oct 2025, 23:54

Confirmation Message *Business Name:* Amobia Communications *Rating:* 1 out of 5 *Review:* Terrible service

Confirmation Message *Business Name:* Amobia Communications *Rating:* 1 out of 5 *Review:* Terrible service. App**** for internet more than a month ago for a home business. Come day of installation - no internet. Now 8 days later still no internet. Into a complex where the supporting Frogfoot lines have been laid . All I get from them is Frogfoot needs to come out to do necessary in my unit and they will escalate. NOT acceptable. On application of my account I was guaranteed they work in partnership with Frogfoot and my internet would be up and running on time. Now all I get told is they will escalate and I don't receive feedback.Made in excess of 10 calls even to management in Port Elizabeth office - nothing. Just a ticket to say it has been escalated! Shocking service !!! Quick to sell and zero support. Shocking service from Frogfoot and it's ISP

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply07 Oct 2025, 08:07
Official
Hi Monique,

Thank you for taking our call.

We have prioritized your order with our support team to ensure that your installation is completed as soon as possible.

Further updates will be provided as soon as they become available.

We truly apologize for any inconvenience caused to you.