CP
Charl P
1 reviews | Active since Feb 2026
09 Feb 2026, 13:53
*********** Company
After being with Frogfoot for several years. Last week they go and terminate my fibre line. No warning no reason nothing - never missed any monthly payment. Raise tickets and following their process and five days later still nothing. We work from home and had to spend additional money just to connect and be productive. Yet at the end of the month they are quick to take your money without any compensation for their mistake.
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Replies (1)Frogfoot Fibre's replyOfficial
09 Feb 2026, 15:00Good day, Charl.
Thank you for taking our call.
As discussed, we are in communication with your internet service provider regarding your termination.
Our apologies for the inconvenience caused once more.
Thank you for taking our call.
As discussed, we are in communication with your internet service provider regarding your termination.
Our apologies for the inconvenience caused once more.
Frogfoot Fibre's reply09 Feb 2026, 15:00
Official
Good day, Charl.
Thank you for taking our call.
As discussed, we are in communication with your internet service provider regarding your termination.
Our apologies for the inconvenience caused once more.
Thank you for taking our call.
As discussed, we are in communication with your internet service provider regarding your termination.
Our apologies for the inconvenience caused once more.
