WK
Wynand K
1 reviews | Active since Aug 2021
11 Aug 2021, 13:24
Cant do a simple JOB
message to their management.
This is getting ridiculous. This is now the 5th working day since the last ticket was lodge and 14 working days since the problem was first recognized.
Haven’t receive any calls from frogfoot or a message to say I must call back. And if I call no one is competent to help or get promised to get call back and no one does.
FRG ***
This is my Data cost 6th August R699, 7th August R469, 10th August R200 and 10th August R699. A total of R2 067.
This is something that should have not happened.
I want this sorted out today or at latest tomorrow before 12pm.
Helpful (0)
Replies (1)0
Replies (1)
Frogfoot Fibre's replyOfficial
11 Aug 2021, 14:04Good day Wynand, Thank you for your inquiry. Kindly note that we have escalated this to the relevant department. We will investigate the matter and provide feedback to you as soon as possible via our official communications platform. Please take note that we will not reply on HelloPeter. Kind Regards, The Frogfoot Team
Frogfoot Fibre's reply11 Aug 2021, 14:04
Official
Good day Wynand, Thank you for your inquiry. Kindly note that we have escalated this to the relevant department. We will investigate the matter and provide feedback to you as soon as possible via our official communications platform. Please take note that we will not reply on HelloPeter. Kind Regards, The Frogfoot Team