Cannot move a paperclip without twiddling their thumbs

I am getting fed up with fibre service providers and ISP's holding us to ransom!!!! Your Service ice SUCKS. I cant wait for starlink to start operating in South Africa to break this pathetic companies! I logged my relocation order at Afrihost and Forefoot in December already for moving to a new address in January. The current tenant has already given notice to his ISP. Guess what? Nothing is happening, I am moving on the 5th and am told I'll have to wait till the 23rd before I can get my fibre activated, just cause they have to wait.....getting early release? Nope, frogfoot and Afrihost and just twiddling their thumbs they dont care , they getting paid anyway. Two weeks ago it was still on track. Now if I want fibre by the 5th, I need to apply for a new fibre line to the already existing one, and then.....gues what......wait two weeks. Absolutely pathetic!!