Can it get any worse, Rupert?

So on the first day of 2024, when everyone is at home with family and friends, Frogfoot chose to spoil the day and cut the internet to thousands of households. The outage probably occured because they've cut corners somewhere to save money. I'm sure an independent investigation would reveal that if it was allowed. Are we ever going to get past the marketing hype of "excellent service" and "best service provider", when actually, our only option as paying consumers is to move from one monumentally poor provider to another that is equally ****? While his customers are not getting what they pay for, I bet Rupert Rossouw, Frogfoot owner, is at the beach somewhere in his luxury mansion, enjoying the holiday with money that his customers paid for ****py service.