BT
Boitshoko T

1 reviews | Active since May 2020

08 May 2025, 08:16

BUNCH OF ****MERS!!!!! Stay away from Frogfoot!!!

I paid on 18 April 2025 but I still have no services from this ********** company. I have called and emailed so many times, EVERY SINGLE DAY but each time I'm given the same "generic response". No one cares about assisting me. At some point, one agent told me they are dealing with a backlog of problems, so are you that problematic??? All I needed was for my services to be reactivated, what's so difficult about that??? I should have checked the reviews before I paid this company because it's almost a month since I paid but not even once did I get internet. What exactly have I paid for??? This is a *****ulent behaviour!!!! Where else can we report these ****mers??!

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Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply08 May 2025, 08:17
Official
Hi Boitshoko. 
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards, 
Frogfoot