Bad, worst, absolutely shocking service

I have had the worst experience. I cannot complain about service, as there isn’t any. 577778 Is my request number I only receive automated emails from Sihle Ntanjana, . Trying for 2 months now to get fibre in my son’s flat @ Stellenbosch. There is hunderds of students living there, using fibre. No one can tell me what is causing the delay. Blame it on contractors. There is no communication whatsoever between Frogfoot and the contractors, and no help whatsoever in resolving this matter. Worst business management ever.