JC
Jeannie C
1 reviews | Active since Aug 2018
28 Jan 2026, 08:53
Bad Services
Been waiting for 6 days for my fibre to be activated, used over R300 airtime phoning Frogfoot and Access to get the matter sorted out. I was told they would be phone me back in 15 minutes numerous time, If I didn't continuously phone, they would never phone back. Bad service, no turnaround time, no end in sight
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Replies (1)
Frogfoot Fibre's replyOfficial
28 Jan 2026, 09:21Hi, Jeannie.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply28 Jan 2026, 09:21
Official
Hi, Jeannie.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot