Bad Service from Frogfoot

I placed my fibre order on 25 May. It's now 16 June and I'm still waiting for someone to come out. During this time, they called me once and I wasnt able to answer. They sent someone out yesterday during the rain and the guy said he can't work because of the rain. Next available appointment is the 20th. So I guess it takes a whole month to get fibre at Frogfoot. No urgency, no regular follow up, take the appointment you can get. I'm not impressed with Frogfoot and wouldn't recommend them because of this experience.