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Burton B
1 reviews | Active since May 2016
05 Dec 2025, 17:23
Bad Service Frogfoot
I was told activation takes 4 hours after installation now I am told 48 hours its weekend no Internet. I called them since Sunday received no positive response or feedback. Burton Brown 22 Oleander Avenue Westering Port Elizabeth. ***.This is bad service !!!
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Replies (3)0
Replies (3)BB
Burton B's updateReviewer Update
07 Dec 2025, 20:25I am being given reference numbers by Frogfoot but no call or anything just automated emails *** service really, I won't be even compensated or anything!!!!!
BB
Burton B's update07 Dec 2025, 20:25
Reviewer Update
I am being given reference numbers by Frogfoot but no call or anything just automated emails *** service really, I won't be even compensated or anything!!!!!
Frogfoot Fibre's replyOfficial
08 Dec 2025, 08:56Hi, Burton.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply08 Dec 2025, 08:56
Official
Hi, Burton.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
BB
Burton B's updateReviewer Update
08 Dec 2025, 09:03It would be wonderful to respond on this platform, as your email responses are vague. I have logged numerous tickets to address the matter, but have not been able to reach your company. All I got was automated responses via email.I can post the emails here !!!!
BB
Burton B's update08 Dec 2025, 09:03
Reviewer Update
It would be wonderful to respond on this platform, as your email responses are vague. I have logged numerous tickets to address the matter, but have not been able to reach your company. All I got was automated responses via email.I can post the emails here !!!!