DD
Dorothy D
1 reviews | Active since Jun 2015
20 Mar 2025, 08:24
Bad Internet Service
I am writing this review with frustration, its day 2 today with no internet. I work from home and dont know what to do coz I pay fibre almost R900 every month and now Im expected to buy myself data so I can connect and work from home.
Please cancel this service for me, its really not doing any justice. Every week, I have to write in and complain about the internet being down.
Worse I can not get through to Telkom either coz their lines hangs up just after I punch in my ID number. Both service providers are very BAD service!!!!!
Helpful (0)
Replies (1)0
Replies (1)Frogfoot Fibre's replyOfficial
20 Mar 2025, 08:32Hi Dorothy.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply20 Mar 2025, 08:32
Official
Hi Dorothy.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
