JH
Janine H
1 reviews | Active since Jan 2016
21 Sept 2023, 22:46
Bad Frog service
Their customer service is horrible and it takes them an extremely long time to give any feedback of value on urgent P1-nominated queries that have been logged correctly via the ISP. Not acceptable.
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Replies (1)
Frogfoot Fibre's replyOfficial
22 Sept 2023, 07:00 Good day, Janine.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply22 Sept 2023, 07:00
Official
Good day, Janine.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot