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Oscar M
1 reviews | Active since Aug 2023
31 Aug 2023, 18:07
AVOID FROGFOOT AT ALL COST!!!!!
If I could give no stars I would, they are the worst fibre line provider ever! They are worse that the government! I am off at least 5 days a month!
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Replies (2)
Frogfoot Fibre's replyOfficial
31 Aug 2023, 18:23Good day, Oscar.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply31 Aug 2023, 18:23
Official
Good day, Oscar.
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
OM
Oscar M's updateReviewer Update
31 Aug 2023, 19:20No you have not escalated my inquiry! You told me Webafrica must log a ticket before you can investigate you know you are the problem but you are trying to buy time, Webafrica is just as useless as FROGFOOT I have to talk to a robot until someone decides they want to assist you are worse than the government. You are of zero assistance, you talk in circles and give excuses instead of trying to help and fix the problem why do I have to go through Webafrica and then Webafrica must tell you are the problem!!!?
OM
Oscar M's update31 Aug 2023, 19:20
Reviewer Update
No you have not escalated my inquiry! You told me Webafrica must log a ticket before you can investigate you know you are the problem but you are trying to buy time, Webafrica is just as useless as FROGFOOT I have to talk to a robot until someone decides they want to assist you are worse than the government. You are of zero assistance, you talk in circles and give excuses instead of trying to help and fix the problem why do I have to go through Webafrica and then Webafrica must tell you are the problem!!!?