PJ
Peter J

1 reviews | Active since Mar 2009

25 Nov 2024, 11:26

After previously writing a review on Hellopeter I am no further with my issues with Frogfoot. Its been nearly 4 weeks trying to have my speed issues resolved. My ISP provider (MWEB) have requested various tests from me and I have provided them with screen

After previously writing a review on Hellopeter I am no further with my issues with Frogfoot. Its been nearly 4 weeks trying to have my speed issues resolved. My ISP provider (MWEB) have requested various tests from me and I have provided them with screenshots a number of times in order for them to forward to Frogfoot. Its seems its a to and fro between MWEB and Frogfoot. Frogfoot would get a zero rating from me if there was one available. Absolutely pathetic service.

0
Replies (1)
Frogfoot Fibre
Frogfoot Fibre's reply25 Nov 2024, 11:43
Official
Hi, Peter.  

Thank you for your inquiry. 

Kindly note that we have escalated your inquiry. 

We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website. 

Please take note that we will not reply on Hellopeter. 

Kind Regards, 
Frogfoot