LvdM
Leon van der Merwe
1 reviews | Active since Sept 2020
05 Jan 2024, 11:54
Afrihost, frogfoot fibre sucks
I have asked every day for an update on my fibre installation.
Afrihost just informed me that the frogfoot contractors only starts working on the 15th of Jan again. I have logged the request on the 24th of Dec already.
Why didn't they tell me this in the beginning?!
Why is frogfoot so slow?! Really bad experience. Rather go with openserve.
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Replies (2)
Frogfoot Fibre's replyOfficial
05 Jan 2024, 11:56Hi Leon
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Frogfoot Fibre's reply05 Jan 2024, 11:56
Official
Hi Leon
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
Thank you for your inquiry.
Kindly note that we have escalated your inquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on Hellopeter.
Kind Regards,
Frogfoot
LvdM
Leon van der Merwe's updateReviewer Update
05 Jan 2024, 12:02What is your official company communication platform?
LvdM
Leon van der Merwe's update05 Jan 2024, 12:02
Reviewer Update
What is your official company communication platform?